Johnson C. Smith University Online Course Support Center

Top Articles

Article # Question Views
505

My course isn't showing up in my course list in eCampus.

171
48

How can I test my computer pop-up blocker?

116
440

How do I submit an online assignment?

106
377

How do I download/save a file from the Internet?

20
437

How do I send a message to my teacher/facilitator?

15
496

How do I  download and view .pdf or .ppt files on my Tablet (iPad, WebOS, Android, etc.)

6
497

I am unable to copy from or paste to a discussion forum in Moodle

5
227

How do I install Windows Media Player for a Mac?

5
375

How do I clear my cache?

5
466

I can't open any Adobe or .PDF files in my course

4

 

Support Options (Channels)

The following methods of support are available for your institution:

Email Support: Open a Ticket

Response will occur
7 days a week
24 hours a day
(Eastern)

Phone Support: CALL CENTER CLOSED
Please Open a Ticket
Call Center Hours:
Monday-Friday
noon-Midnight
(Eastern)

Current time:

09:12am

 

Check My System

The following components are required for JCSU eCampus online courses. Visit the tune-up page for more details.

 


Online Course Support™ is a service of Advanced E-Learning Solutions, Inc. All Rights Reserved 2014.