Johnson C. Smith University Online Course Support Center

Top Articles

Article # Question Views
505

My course isn't showing up in my course list in eCampus.

247
48

How can I test my computer pop-up blocker?

168
377

How do I download/save a file from the Internet?

30
466

I can't open any Adobe or .PDF files in my course

8
375

How do I clear my cache?

7
227

How do I install Windows Media Player for a Mac?

6
596

The system is telling me that my IP address has changed and it won't let me log in.  What do I do?

6
497

I am unable to copy from or paste to a discussion forum

5
368

How do I capture a screenshot? 

5
460

How do I make sure my answers are not lost when taking a test or quiz?

3

 

Support Options (Channels)

The following methods of support are available for your institution:

Email Support: Open a Ticket

Response will occur
7 days a week
24 hours a day
(Eastern)

Phone Support: CALL CENTER CLOSED
Please Open a Ticket
Call Center Hours:
Monday-Friday
noon-Midnight
(Eastern)

Current time:

06:50pm

 

Check My System

The following components are required for JCSU eCampus online courses. Visit the tune-up page for more details.

 


Online Course Support™ is a service of Advanced E-Learning Solutions, Inc. All Rights Reserved 2015.