Johnson C. Smith University Online Course Support Center

Top Articles

Article # Question Views
440

How do I submit an online assignment?

61
48

How can I test my computer pop-up blocker?

52
505

My course isn't showing up in my course list in eCampus.

45
95

How do I add a Microsoft Word file?

38
27

Why am I getting bounced back to the login screen after entering my information?

19
377

How do I download/save a file from the Internet?

14
99

How does a user check grades? 

9
306

My session timed out while taking a quiz/exam, how do I restart?

5
91

How can I add a graded Assignment to my course?

4
438

How do I add a new scale?

2

 

Support Options (Channels)

The following methods of support are available for your institution:

Email Support: Open a Ticket

Response will occur
7 days a week
9:00 AM-Midnight
(Eastern)

Phone Support: CALL CENTER CLOSED
Please Open a Ticket.
Call Center Hours:
Monday-Friday
9:00 AM-5:00 PM
(Eastern)

Current time:

01:24pm

 

Check My System

The following components are required for JCSU eCampus online courses. Visit the tune-up page for more details.

 


Online Course Support™ is a service of Advanced E-Learning Solutions, Inc. All Rights Reserved 2013.